Yours Behaviourally

How To Achieve High-Performance Teamwork (6 min read)

Ngagementworks WHO WHAT HOW Teamwork Engagement

Kindly reproduced from a magazine interview with Nick Fewings

HOW DO YOU MEASURE TEAMWORK?

Effective teamwork is vital to the success of every organisation and even more so in times of political and economic instability, however, few organisations actually quantify what it is, how to measure it and how to achieve high-performance in teamwork. Understanding why one team performs better than another is hard to crack. Google has spent millions on Project Aristotle with inconclusive results.  However, Nick Fewings, CEO of Ngagementworks believes he has cracked it with a combination of behavioural profiling and the Team DyNAmics© Model he created.  Nick explains.

“Teamwork is influenced by two factors, WHO is in your team, in relation to their behavioural make-up and HOW effectively they work together.”

FOCUS IS COMMONLY ON “BOTTOM-LINERS”

At a recent leadership conference that I was speaking at, I asked the question “How many of you measure how effectively your team work together?” The resounding response was “We Don’t.”

What they did measure though, is what I call “bottom-liners,” i.e. indicators of performance that affect the P&L.  Due to the pressures on private companies to maximise returns for shareholders and both public and 3rd sector organisations, striving to minimise their cost income ratios, focus is very much on the “bottom-liners.”  Whilst these measures are important, so is an understanding of how effectively the individuals within those teams ,who deliver the “bottom-liners” are working together.

EMPLOYEE ENGAGEMENT OFTEN FOCUSSES ON  CORPORATE ENGAGEMENT

Organisations try to balance measuring “bottom-liners” by undertaking Employee Engagement Surveys, but many of these tend to ask questions that measure “corporate wellbeing and engagement” and do not address the day to day issues that impact on a team’s performance and engagement.  In addition, many staff see these as just another “tick in the box” exercise that they’ve done before, which they perceive has having little or no impact on their day to day jobs.  They also see themselves as distant from the results and therefore do not take ownership of them.  The ones who often suffer are the leaders, who need to release their hard-worked and limited staff resources to ‘fix’ engagement issues, when their results are below the norm.

However, when Sunday evening comes and peoples’ minds turn to the next working week, it is how their immediate team works that either excites them or fills them with dread, not whether they have 10% off corporate membership to their local gym. That is why the WHO and HOW of teamwork is important to measure, understand and manage.

DO YOU UNDERSTAND WHO IS IN YOUR TEAM?

Coaches that achieve success with their teams, whether it be football, basketball, rugby, cricket or other sports, have an in-depth knowledge of not only the technical skills of their team but also what they are like behaviourally.  Are they loud, quiet, thoughtful, a creative team-player, someone who needs the tactics spelt out to them or someone who understands with little detail given.

The same applies to business teams and it is important that leaders understand these things about the individuals within their team, to maximise both their behavioural preferences and technical skills, in order to play to an individual’s strengths.  In addition, understanding the whole team, provides excellent information on how the team are likely to behave together, which impacts on team meetings, decision-making, how creative they are and many other aspects of teamwork.

The understanding of WHO is in your team can be achieved by using personality profiling and mapping the team.  There are many excellent tools in the market to enable this and the key is to ensure that you use one that is highly-regarded and use someone who knows the model and profiles well to bring them to life, explaining their practical application in the workplace.

Nick Fewings Ngagementworks Clarity 4D Map

HOW TO KNOW WHAT IS WORKING WELL AND NOT SO WELL IN YOUR TEAM

Based on my many years’ experience of both leading teams and facilitating team development, my research identified 16 Elements that form the foundation upon which high-performance teamwork can be achieved.  Each of these 16 Elements bonds at a higher level, to what I call Categories.  4 Elements, each linked to the 4 Categories.

Nick Fewings Ngagementworks Team Dynamics Engagement

Team DyNAmics© Model Categories

I then developed an online questionnaire, which team members complete about how they perceive their team is working, using statements that focus on the 16 Elements.  The results are amalgamated to produce a Team DyNAmics© Report which measure each of the 16 Elements, the 4 Categories and overall Team Engagement.

TEAMS WHO REGULARLY RE-RUN TEAM DYNAMICS© SEE A MARKED INCREASE IN TEAM EFFECTIVENESS AND ENGAGEMENT

The data is extremely powerful in highlighting both what is working well in a team and what is causing them a challenge. The team own their results and are therefore more likely to take action to overcome their challenges.  Re-running the questionnaire multiple times enables the team to track whether their performance, as a team is becoming more effective.  Uplifts of 15% in Team Engagement are not uncommon over a 6-month period.

Ngagementworks Team DyNAmics© Comparison

LEADERS NEED TO FOCUS MORE ON THE WHO AND HOW

I believe that leaders should be spending about 20% of their time on setting the strategy and goals of their team and 80% on the WHO and the HOW of teamwork, in order to achieve the goals that have been set.

I have found that a lot of leaders are doing exactly the opposite, due to the focus on “bottom-liners” and also the fact that they don’t have the tools to measure either the WHO or the HOW of team performance.

WHAT ARE THE BIG DATA TRENDS FROM TEAM DYNAMICS©?

The big data from using the model with teams is fascinating.  Having used it at leadership, operational and project level, across different industries and sectors, has produced some extremely valuable and interesting data and themes.

Whilst team members are saying that they are proud to work in their teams and that they are happy to give support and help to their colleagues when needed, it also highlighted that regular meetings to review individual performance against objectives are not happening as often as they should and that a lot of teams have systems in place that hinder, not aide them to work effectively.

Ngagementworks Team DyNAmics Framework Mapping

Ngagementworks Team DyNAmics© Framework Mapping

Reproduced with permission from an interview with Nick Fewings, CEO of Ngagementworks and creator of the Team DyNAmics© Model

Would you like to know more about how the Team DyNAmics© Model may help you and your team achieve greater success or me speaking at your conference?

I can be contacted via email via  nick@ngagementworks.com or by calling me on 00447966306903 or by using the Contact Form

Related Articles

Big Data Reveals That Leaders Don’t Have Tools To Measure Team Performance

An insight to the trends over the last 12 months from those teams using the Team DyNAmics© Model.  What is working well in teams and the challenges that they face.  Big Data Reveals That Leaders Don’t Have Tools To Measure Team Performance.

Teamwork at its best in Beijing

Find out how a team effectively used the Team DyNAmics© Model when I joined them for a trip to the Temple of Heaven in Beijing, when I was speaking and facilitating workshops at an international conference of leaders and entrepreneurs.  Teamwork at its best in Beijing.

TV Interview: “Cracking The Code Of High-Performance Teamwork”

A video of an interview explaining the importance of understanding and measuring the WHO is in your team and HOW effectively they work together if you want to achieve high-performance in teamwork.  TV Interview: “Cracking The Code Of High-Performance Teamwork”

How Coldplay & Pilar Zeta Inspired A Logo

The story behind how the Team DyNAmics Model logo was created. How Coldplay & Pilar Zeta Inspired A Logo

 

If you have found this article of interest, please use the Follow option at the bottom of this page, to ensure that you are informed of future posts plus, help others and Pay It Forward, by sharing with those who may find it useful.

 

Colourful Collaboration by Emily Gow

I’d like to introduce our PIFPAL (Pay It Forward Pal), Emily Gow, who works as an Operations Officer for Crown Simmons Housing

This is Emily’s first job in housing and she loves the fact that there are always new things to learn. I really enjoy the customer service side of my role. I enjoy engaging with tenants, answering to their queries and ensuring they get the support and advice they need!” 

Emily’s passions outside of work are running and triathlons and the song that resonates with her and her life is Keep on Running – The Spencer Davis Group (I had to pick something running related!)

Her claim to fame is when she appeared on TV for five seconds when she was as a kit carrier at the London 2012 Paralympic Athletics!

You can find out more about Emily via her LinkedIn Profile.

Which of the 16 Team DyNAmics© Elements does your post support?: COLLABORATION

Ngagementworks Team DyNAmics Creative InteractionsHow Will It Help Others?: To demonstrate the importance of collaboration between teams or groups and how important this is if the whole organisation are to achieve success.

How long will it take?: 40 minutes to 1 hour

Resources required: Blue and red paper/card (or any colours of your choice) cut into squares

What to do:

Three teams are formed, named A, B, and C and seated separately. They’re instructed not to communicate with the other teams in any way, verbally or non-verbally, except when told to do so by the leader.

·         The objective is simple: to score as many points as possible.

·         Each round is a maximum of 3 minutes long and each team decides to play a red or a blue card.

·         The scores are as follows:

          If all teams choose Blue, each team scores 50.

–          If one team choose Red, that team score 100 and the others score 0.

–          If more than one team choose red, all teams score 0.

·         Teams can have a conference, via representatives with opposing groups after the fourth round (however, this can only take place at the request of all groups).

·         When the game is finished, all teams must discuss how their strategy changed as the game went on.

·         Discussion point: Did your attitude to the game change between wanting to win and wanting to collaborate at any point? If yes, when and why?

·         Teams should recognise that the maximum score will have been reached if Blue was played each time. The idea is not to beat the other teams, but to work collaboratively to score points.

It is not a competition!

Any other relevant information:  

·         One person must lead the activity and should not disclose the purpose of the game before it starts!

·      The players must work out why they are playing the game and what the most effective way of getting points is.

The leader should then facilitate a discussion about how the lessons learned from the game can be applied to collaboration between teams in work.  What’s working well? What needs to be changed? Who and how do we implement those changes? etc.

Many thanks to Emily for Paying It Forward.

If you’ve found this article of interest and value, please use the Follow option in the right side panel to ensure that you are informed of future posts plus, help others and Pay It Forward, by sharing it with those who may find it useful.

Please do share your stories about using this great activity from Emily by using the comment box below this post.

Would You Like Help Others And Feature In Pay It Forward?

If you have some effective learning that would help either individuals or a team and want to be featured in the Pay It Forward Initiative, I’d love to hear from you.  The only criteria are (1) the learning is effective, (2) it takes no longer than an hour to undertake, (3) you don’t need too many resources, (4) you are able to share it freely.

If you do, please email me via nick@ngagementworks.com or give me a call on 00447966306903 or use the Contact Form

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

Wishing you continued happiness and success in both work and life.

Yours behaviourally, Nick

Pay It Forwards You May Have Missed

Previous articles that you may have missed can be found by using this link

Paying It Forward On A Flight

Nick Fewings Ngagementworks Barcelona Flight

I’m a big believer of “Paying It Forward” and after celebrating my birthday in Barcelona last week, I had an opportunity to pay it forward on the flight back to London Heathrow yesterday.

On British Airways short haul flights, you have to pay for your in-flight meals and drinks and they don’t accept cash, only cards.  An American couple, one row behind ordered their lunch and drinks and their bank cards weren’t accepted, due to a known problem with that bank’s cards.  

The stewardess told the couple that she would finish the service to other passengers and see what she could then do.  Bearing in mind we were half way back in the plane, the couple would have to wait some time for the stewardess to get back to them, on a flight that only lasted just under 2 hours!!

Overhearing the problem, I gave the stewardess my card and said “I’ll pay for their meal and drinks.” The stewardess took my card and gave the couple their meal and drinks, explaining what I had done.

When the couple found out, they couldn’t believe it and thanked me, trying to give me the equivalent in US Dollars to cover the cost.  I declined and said that all I asked of them was to pay a kindness forward to someone they didn’t know at some point in the future.

Have you any stories of paying it forward?  If so, I’d love to hear yours.  

If you’d like to help others by paying it forward, you can via my Pay It Forward initiative. Simply, share a team development activity that works, takes no longer than an hour to complete, uses limited resources and is free for you to share.  In return, I will feature you and your company when I share the learning via social media.

As they say, sharing is caring.  If you want to know more about the initiative and read the team development already shared by others, here is the link.  Pay It Forward

Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

If you’ve found this article of interest and value, please use the Follow option in the right side panel to ensure that you are informed of future posts plus, help others and Pay It Forward by sharing it with those who may find it useful.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

High5 Friday #6: Positive Stories From This Week

High5 Friday Ngagementworks Nick Fewings

Welcome to High5 Friday, a brief look back at this week and things, people or experiences, that caught my eye and made me feel upbeat and want to share with you.  There is so much negativity in the world, I thought this might resonate with others and who knows, you may be one of the people I mention in a future edition.

Wow Wow Wow

I’m sure you’ll agree that joining a new team can be a daunting experience, no matter what age you are or how many teams you have been part of.  Well, this week, I joined a new team.  On Tuesday, I was honoured and privileged to be one of the judges of the 2017 UK WOW Awards.

Derek Williams, founder of the WOW! Awards and his team had done a great job beforehand on briefing me on what was expected of me as a judge and on arrival at the central London hotel, I was told who the other judges would be for the two categories that I already knew I’d be helping to judge.  I was then introduced to Charlie Williams, CEO of CXCO.  Charlie had previously been a judge and due to his experience had been asked to chair our group, making sure that we kept to time and understood what was required of us.

Then I met the 4 other judges.

Jane Hirst who runs The People Specialist.

Stephen SpencerChief Orchestrator at Stephen Spencer Associates.

Geoff and Gita Langston, who run GL connects.

All of them had been judges previously, so knew what to do.  As soon as I entered the room, which would be our home for the next 9 hours, they made me feel welcome and shared their knowledge and experience openly on what to expect and what to do, with Charlie providing the framework on what documents needed to be completed.

All of them were brilliant at putting me at ease and allaying my initial nerves, giving me hints and tips on what to expect and what to do.  I truly felt apart of the team in a short space of time, so a big thanks to all of them.  My experience got me thinking about people who join your team.  What do you or your team do to welcome new them into your team and put them at ease?  Do you ask your new team members if what you do works?  If not, it may be worthwhile asking them to make sure it works for them and helps them integrate into your team as quickly as possible.

So, what about the day itself?  Well it was a truly emotional, inspirational and uplifting experience of how individuals, teams and organisations go that extra mile to WOW their customers in the services they provide.   If your organisation wants to raise the bar in the service and experience you deliver to your customers and recognise and appreciate those staff and teams that do, I would highly recommend checking out the WOW! Awards.

So who were the winners you may be thinking?  Well on pain of death, my lips are firmly sealed, so you will have to wait and see, when they are revealed at the Gala Awards Ceremony on Monday 6th November at the Radisson Blu Portman Hotel, London.

I hope that you’ve enjoyed this week’s High Five and that you have a great end to the week and weekend.

Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

If you’ve found this article of interest and value, please use the Follow option in the right side panel to ensure that you are informed of future posts plus, help others and Pay It Forward by sharing it with those who may find it useful.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

High5 #5: 5 Positive Stories From This Week

High5 Friday Ngagementworks Nick Fewings

Welcome to High5 Friday, a brief look back at this week and 5 things or people, that caught my eye and made me feel upbeat and want to share with you.  There is so much negativity in the world, I thought this might resonate with others and who knows, you may be one of the people I mention in a future edition.

1.       Be Yourself, Be Great, Spread Your Wings & Fly

I am passionate about helping people develop, grow and reach their full potential and it has been wonderful to see Paula Harding do just that over the last twelve months.  Paula is an Executive Assistant at the Liverpool School of Tropical Medicine.  She is a truly great ambassador of the EA/PA profession and also founder of #begreatermerseyside.

I’ve only met Paula once, at a PA learning, development and networking event in Liverpool at which I was speaking.  We connected via LinkedIn and other social media channels and it’s been a delight to see, via her posts how she has grown in confidence over the last twelve months.  Always positive in what she posts and more than anyone else I know, is exemplary at sharing those great stories we come across on social media that she knows will help her colleagues in her profession.  This week she undertook a 1-hour Twitter chat, sharing her experience of using LinkedIn.  She managed to give great advice to 20 questions in that hour, to give you an idea, I did similarly recently and only managed 5.

2.       Put Others At Ease So They Can Give Their Best

Recently, I was invited to appear on Business Connections Live TV, run by Linda Bazant and Steve Hyland.  Each week, the show features a business expert, who is interviewed by Steve for an hour on their topic of expertise.  No breaks, no outtakes and one crack at it.  I’d never been on live TV before and was asked at short notice if I could appear earlier than scheduled due to someone being ill.  To be honest, I was terrified.  Yes, I regularly speak in front of hundreds at conferences and facilitate 1-2 day learning programmes but this was totally different to anything I’d experienced.

Nick Fewings Ngagementworks On AirWhen I arrived Linda met me, offered me a drink and showed me round the studios, giving me an overview of how things worked and what would happen.  Then Steve, who hosts the show appeared.  We sat in a comfortable area outside the studios and just chatted about anything and everything which reduced my heart beats per minute considerably.  A quick brush of make-up on my balding head to stop the beads of sweat showing and I was good to go.

I thoroughly enjoyed being on the show, thanks in large to being put at ease by Linda and Steve.

Business Connections Live TV now has over 200 hours of advise and tips from business experts to help others achieve success. If you want to watch my interview about how to develop high-performing teams to help you or even just to see if you can spot any beads of sweat on my forehead, you can do so using this link, Cracking The Code Of High-Performance Teamwork.  You will also be able to view the other interviews that are archived.

3.       Little Positive Things Can Make A Big Difference

This week, I was in London, speaking at a leadership conference and stayed at the Premier Inn London Victoria.  I had just booked B&B as was unsure what I would be doing for dinner.  As the evening was a nice one, I know, unusual in the UK in Summer, I decided to head to central London to take some night shots with my camera.  As the sunset at just gone 8pm, I decided to have dinner at the hotel before heading into London on the tube. Marina, one of the receptionists enquired as to whether I’d booked dinner as part of my stay.  I told her no, just the B&B as I didn’t know what I’d be doing.  She said, not a problem, mention it to my colleague Gael in the restaurant and he will put it through at the discounted rate as though you had booked the whole package.  Not a lot of a saving but it meant a lot to me that Marina had told me.

When Gael took my order, my starter came out in a timely fashion and was delicious (Prawn Cocktail).  There then seem to be a long wait for my main.  I was about to mention something to Gael when he appeared with another red wine in his hand.  He then apologised that my main was taking longer than expected due to a problem with the gas in the kitchen.  He then offered me the glass of red wine as an apology for the delay.  Wow, again a small thing that made all the difference to me.  I have to say, the Chicken Makhani & Rice, Naan, Poppadom and Chutney were worth the wait.

Unfortunately Marina and Gael aren’t on LinkedIn however I did send an email to Leana Pacanac, the Operations Manager at the hotel, so hopefully they will know what they did had a big positive difference.

Nick Fewings Jannerboy62 Photo 29-08-2017Funnily enough, the delay worked perfectly for me as well, as I arrived in central London just before the sunset, so was able to take some great nights shots of some of the iconic buildings and bridges in London, which I shared in my post The Best London Night Photography Locations.

I hope that you’ve enjoyed these stories and that you have a great end to the week and weekend.

Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

If you’ve found this article of interest and value, please use the Follow option in the right side panel to ensure that you are informed of future posts plus, help others and Pay It Forward by sharing it with those who may find it useful.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

Best London Night Photography Locations (5 minute read)

Nick Fewings Jannerboy62 Photo 29-08-2017

Hi everyone, good to see you here.

Just so you are aware, this blog works on three levels.  For those who know me personally or via my job, or through one of my hobbies, photography.  Whichever it is, I hope you enjoy reading it.

It came about after I spoke at a leadership conference in London recently and shared the importance of enabling people to know the you outside of work and how this helped to build trust between people who worked together.  One of the delegates had seen some photos that I taken in central London the evening before the conference and said, “Why don’t you write a blog so people know a bit more about you outside of work.”

Now for those of you who’ve read other blogs of mine, you will also know that I’m a big believer in “paying it forward” and sharing learning to help others, so it got me thinking as to how I could also use this blog, to help other photographers who wanted to take night shots in central London.

So, I thought I’d take you on a little journey around central London and share with you, what I consider to be some of the best locations to take night photographs in central London.  For those who may be interested in doing this journey yourself, it is just over 4 miles of walking and took me about 3 hours to complete, due to stopping to set up my camera, tripod and taking the shots.  So here goes.

I started my journey at Tower Hill Underground Station and walked towards Tower Bridge, taking the road to St. Katherine’s Dock, where I took my first shot at around 7.30pm, just before the sun set.

Nick Fewings Jannerboy62 Photo 29-08-2017

From here, I walked back to Tower Bridge, heading towards the South bank of the River Thames.  On the bridge, I was able to take a shot of London City Hall, also known as Town Hall and The Shard, as the sky darkened.

Nick Fewings Jannerboy62 Photo 29-08-2017

I then continued to walk across Tower Bridge, keeping on the right side of it, so that I was on the South Bank of the River Thames.  Shooting to the left, I was able to take a photo of 20 Fenchurch Street, which has the Sky Garden at the top of it.  It is also affectionately known as the “Walkie Talkie” building.  To the right of the photo, you can also see the building known as “The Gherkin.”

Nick Fewings Jannerboy62 Photo 29-08-2017

Still stood outside of the Lord Mayor’s Office, facing the river, to the right is Tower Bridge.

Nick Fewings Jannerboy62 Photo 29-08-2017

Directly opposite is the Tower Of London.

Nick Fewings Jannerboy62 Photo 29-08-2017

Walking along the river with Tower Bridge behind you, you come to Blackfriars Bridge, with St. Paul’s Cathedral in the background.

Nick Fewings Jannerboy62 Photo 29-08-2017

The next bridge that you come across which provides you with a good view is the Millennium Bridge.  Walking half way across it and looking back towards Tower Bridge gives you a great view of the “Walkie Talkie” building to the left, The Shard to the right and Tower Bridge in the distance.  The lights of Blackfriars Bridge make great reflections in the Thames.

Nick Fewings Jannerboy62 Photo 29-08-2017

Right in front of you when you are on the Millennium Bridge is the iconic St. Paul’s Cathedral.  I retraced my steps to get back onto the Southbank so I could take a photo that had part of the bridge to the right of the photo.

Nick Fewings Jannerboy62 Photo 29-08-2017

The next part of my walk was probably the longest part without taking photos.  Walking past the ITV studio and under Charing Cross Bridge, I then stopped to get a shot of the bridge with Charing Cross Station colourfully lit to the left.

Nick Fewings Jannerboy62 Photo 29-08-2017

The last leg of my journey took me past the London Eye to the steps that lead onto Westminster Bridge.  Due to building works being completed on The Houses Of Parliament, the scene was as brightly lit however, I thought that it gave a bit of “Old London” atmosphere to the photo.

Nick Fewings Jannerboy62 Photo 29-08-2017

I walked across Westminster Bridge and about two thirds of the way across, I looked back towards the London Eye and County Hall.

Nick Fewings Jannerboy62 Photo 29-08-2017

My final shot was on the way to get my tube at Westminster Underground station.  I hope you agree, an iconic shot that includes two things synonymous with London and loved by tourists, the London Underground sign and Big Ben’s clock face.  When you see the underground sign. you just need to look at it and behind it.

Nick Fewings Jannerboy62 Photo 29-08-2017

As you will see, the time shows 10.30pm, almost exactly 3 hours from when I started my walk.

Well, I hope you’ve enjoyed spending a few minutes with me on my walk and enjoyed the night shots that I took.  If you have and would like to see other photos that I’ve taken, please use this link to my Flickr Account.

If you are reading this blog as a person who loves photography, I hope that I’ve “Paid It Forward” and helped you plan your next trip to London to ensure you get some great shots without having to walk too far.

Maybe you know me from seeing me speak at a conference or having attended a team-building workshop that I’ve facilitated.  Perhaps you are a business connection on LinkedIn or the other social media I use, or part of my family and friends.  Whoever you are,  I hope that you’ve enjoyed this blog and that, if you didn’t know already, it has given you a little insight into one of my passions when I am not working.

Wishing you continued success and happiness in both your work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

Help others and Pay It Forward by sharing this article with those who you think may find it of interest.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

Positive Encouragement & Support: Lessons from The Gruffalo Trail

Nick Fewings Gruffalo 1

Recently, my wife and I had our two grandchildren, 5 & 3, stay with us for a few days. One of the activities we took them to was The Gruffalo Spotters Trail at a country park near us.

Nick Fewings Gruffalo 3The trail is about a mile long and you solve clues to find 5 characters from the book. When you do, using a free virtual reality app, you can take photos of them with the kids appearing to be with them. An amazing idea that our grandchildren loved.

Afterwards, I reflected on some of the phrases that I’d used:

Wow, how did you find that clue?

I’m here to help you if you need me.

Amazing. Would you do anything differently next time?

Fantastic, you both helped each other to solve that.

There you go, it wasn’t as bad as you thought. What have you learnt to help you solve the next clue?

Well done.

Would you like me to show you what you have to do?

You’re doing really well, we’re almost there.

Yay, you’ve done it, high fives and time for an ice-cream.

Nick Fewings Gruffalo 2It was wonderful to see how proud they were of their achievements and it got me thinking. I wonder how much of a positive impact it would have if there was more genuine encouragement, support and motivation in teams and organisations? After all, it cost me nothing more than my time and breath.

What do you think?  Let me know in the comments box below.

Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

Help others and Pay It Forward by sharing this article with those who may find it useful.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

TV Interview: “Cracking The Code Of High-Performance Teamwork”

Nick Fewings CEO Ngagementworks

Do you lead a team or are part of a team?  Would you like to know how to achieve even greater success, effectiveness and engagement? If you do, you may find my TV interview “Cracking The Code Of High-Performance Teamwork” of value and interest.

During the interview, I explain the following:

  • The importance of not only understanding WHO is in your team but also HOW effectively they work together
  • The impact of behaviours on teamwork
  • Getting the balance right between Task and Relationships
  • What the most important element of high-performance teamwork is and that everyone in the team must know and understand
  • What the big data reveals about where teams are struggling, based on those using the Team DyNAmics Model
  • An appreciation of the importance of understanding not only technical skills of team members but their behavioural preferences
  • Why it is important to regularly measure and review how your team is working together
  • Ensuring there is a balance in your team meetings by focussing not only what needs to be achieved but also how it is achieved
  • What areas to focus on initially when building high-performance
  • Hints on pitfalls and how to avoid them

Here is the link:

Cracking The Code Of High-Performance Teamwork

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Cracking The Code Of High-Performance Teamwork (6 minute read)

Big Data Reveals That Leaders Don’t Have Tools To Measure Team Performance

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Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

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Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form

Transformation: Lessons from The Diamond Nine

Nick Fewings Red Arrows Smoke

Each year in late August, Bournemouth, where I live in the UK,  holds a 4-day free air show on the seafront which attracts well in excess of a million tourists.  One of the star attractions is the RAF Red Arrows Display Team, arguably, the most famous acrobatic team in the world.  There are 9 pilots, who fly at over 400 miles an hour, often within 6 feet of each other.  This not only requires high-levels of individual skill, expertise and both behavioural and emotional intelligence, but also exemplary teamwork.  The 9 pilots are supported by just over 100 support staff and ground crew.

I have had the pleasure of seeing their displays regularly over the years, which has lead me to study them in terms of their high-level of excellence in teamwork.  In this article, I will share with you facts about the team, applied to the Team DyNAmics© programme that I use with leadership, operational and project teams.  Hopefully, you will learn some fascinating facts about the Red Arrows which may get you thinking about your team’s performance and how to enhance it.

I have titled my articles in reference to the iconic Diamond 9 formation they use as part of their displays.  The leader, or Boss, is known as Red 1, positioned at the front of the diamond formation.  The newest recruits are Red 2 and Red 3, who fly just behind Red 1.  The further you are away from Red 1, the more experience you have.

Nick Fewings Red Arrows Diamond 9

TRANSFORMATION

Red Arrow Fact: After all flights, all pilots participate in a detailed debrief, which includes video footage to review what has just happened in the air. They employ a clever psychological trick in the briefing room to avoid conflict. They never refer to each other by name. Instead they use Red 1 through to Red 9.  Whilst having personal views and opinions, all the team must get on with each other.

Team DyNAmics©: Transformation

Ngagementworks Team DyNAmics Creative Interactions

Transformation is vital in a team, whilst you may be good, there is always room for improvement.  It is really important that you therefore take time to review both individual and team performance.

Here are a few questions for you to consider:

  1. Do you regularly reflect and review your team’s performance?
  2. Are mistakes seen as opportunities to do things differently in the future?
  3. Do team members share their thoughts and ideas on how to make things even better than they are?

If some or all of the above don’t happen or happen too infrequently, perhaps it is a good idea to bring this up in your next team meeting.  Discuss, generate ideas and agree how any challenges can be overcome to support positive transformation in your team.

If you’ve found this article of interest and value, please do sign-up to receive notification of when I post the next  article in the series, by using the Follow icon to the top right of this page.

Wishing you continued success and happiness in both work and life.

Yours behaviourally, Nick

Help Others By Paying it Forward

If you’ve found this article of interest and value, please use the Follow option in the right side panel to ensure that you are informed of future posts plus, help others and Pay It Forward by sharing it with those who may find it useful.

Can I Help You?

If you want to discuss how I may be able to help you and your team achieve even greater success by facilitating team building or by speaking at your conference, my email is  nick@ngagementworks.com, my mobile is 00447966306903 or please use the Contact Form