Yours Behaviourally

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WOW! What A Day

The WOW Awards 2017

Yesterday, I had the pleasure and privilege to attend the 2017 WOW! Awards Gala Ceremony, a celebration of everything positive about customer service and the individuals, teams and organisations who turn ordinary into extraordinary for their customers. In early September,…

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High5 Friday #6: Positive Stories From This Week

High5 Friday Ngagementworks Nick Fewings

Welcome to High5 Friday, a brief look back at this week and things, people or experiences, that caught my eye and made me feel upbeat and want to share with you.  There is so much negativity in the world, I…

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High5 #1: 5 Positive Stories From The Week 17.07.17

High Five Ngagementworks Nick Fewings

Welcome to the first High5, a brief look back at last week and 5 experiences that made me feel upbeat and want to share with you.  There is so much negativity in our world, I thought I’d focus on the…

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Recognising The WOW! Factor In Customer Service by Derek Williams

I’d like to introduce you to our PIFPAL (Pay It Forward Pal), Derek Williams, CEO of The WOW! Awards.  Derek is passionate about great customer service and people being spotted doing something right, and being recognised and appreciated for providing customer service that has the…

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